Perhaps no other profession has so many misconceptions about how PR works. We speak to a range of communicators to get some a fix on things brands (and journalists!) get wrong about PR.
Are you celebrating the wrong PR wins?
Saksham Gupta, account manager, RF Thunder and top 10 PRmoment PR League India winner, "We've become so obsessed with proving our value instantly that we've forgotten PR was never meant to be instant. Somewhere along the way, we started letting clients treat us like a vending machine, put in a press release, and get out a headline. And when the headline doesn't move the needle on sales by Friday, we're suddenly ‘hard to measure.’ But that's not what this is about.
So, yeah, my unpopular opinion is that we're measuring the wrong things and celebrating the wrong wins. The real value of PR shows up in moments you can't predict, and by then, it's too late to build it.
The real impact of PR, the kind that actually matters, is almost invisible while it's happening. It's the story a journalist remembers about your CEO six months later when they're writing about the industry. It's the quiet credibility you've built with a regulator before a crisis hits. It's the narrative you've shaped so consistently that when a competitor stumbles, no one lumps you in with them.
I've been in situations where a brand survived a crisis not because of one brilliant statement, but because they'd spent years being the kind of company people wanted to believe. That trust doesn't show up on a media dashboard. You can't put it in a coverage report. But it's the only thing that actually saves you when things go wrong."
The unpopular PR Opinion no one wants to say out loud?
Subhashini Rajaram, head, corporate communications, with grocery brand Country Delight shares, "Everyone's asking the same question right now: Is the PR professional obsolete? Will AI replace comms roles entirely? Popular opinion says yes. I say — look closer."
She add, "If AI is coming for comms professionals, why are the world's leading AI companies actively headhunting senior communications talent? Think about that for a moment.The firms building the very technology everyone fears are the ones most urgently seeking people who can navigate complexity, hold steady in a crisis, and exercise sound judgement under pressure. They're not looking for someone to generate content — they're looking for someone to think."
AI didn’t kill PR, it exposed its shortcuts
Pooja Popli, lead - PR & Corporate Communications, a Gurugram-based D2C lifestyle and tech accessories brand, DailyObjects, says," Today scale is cheap, automation is everywhere, and perfectly optimised outreach has become white noise. The real advantage now is the one thing machines can’t replicate, i.e., human trust. The long lunch, the shared history, the off-template conversation.
Call it the ‘Humanity Premium.’ The great irony of PR in 2026 is that the most ‘futuristic’ strategy is actually the oldest one in the book.
The industry is quietly shifting from a volume game to a velocity-of-trust game. When everyone can manufacture visibility, the only real currency left is credibility. The future belongs to practitioners who combine the data precision of 2026 with the relationship depth of the 1980s."
The more elaborate the hospitality, the less scope for honest product feedback: An auto journalist's point of view
Mrinmoy Choudhury, assistant editor of tech at TURBOCHARGED Magazine, and an avid motorcycle rider, says, "One unpopular opinion I’ve developed over my years as an automotive journalist is that PR in the auto industry often confuses access with influence.
Getting invited to a launch event or an exotic drive/ride location doesn’t necessarily mean better coverage. In fact, sometimes the more elaborate the hospitality, the less scope there is for honest feedback about the product. Trying to mask the product with an experience is not what we look forward to. In fact, most of the journalists would be 10x happier to ride/drive the media car/bike from the launch location back to their home bases. Just cover their fuel and food :)
Another reality is that journalists and PR professionals are not on different teams, but the relationship works when it is treated as a professional exchange rather than a transactional one.
The most effective PR people I’ve worked with are the ones who understand that good reviews and stories are not built on just sharing press releases but from access to honest answers, and sometimes even acknowledging a product’s flaws. In the long run, credibility benefits everyone; the journalist, the publication, and ultimately the brand."
Monisha Mudaliar, founder of MonZ Media, agrees, sharing, “An unpopular truth about PR is that media coverage isn’t triggered by a brand’s readiness to talk. Many founders believe that once they have an announcement, the media will naturally pick it up. But journalists aren’t looking for announcements, they’re looking for relevance."
PR Pros: built for rejection!
Abhishek Vissapragada, branch Head - Mumbai, K2 Communications, says, "Many PR pros have highlighted the fact that strategy and PR outreach take a lot of creativity and effort. But in my experience, the truth is that 80% of the work we do is routine, 10% of the work needs little creativity, 9% might need some effort and luck, whereas 1% is where you get the viral moment creativity."
Vissapragada observes, wryly, " I can also very well assure you that several PR pros are becoming ghost writers for journalists, as we have written several articles that have been carried by publications word-for-word without any change in the article itself. The journalists simply put their name in it and get the credit (as well as payment) for the story."
He ends by saying, not quite tongue in cheek, "The number of times that PR pros have been rejected or ghosted for their pitch would make them immune to any type of rejection or ghosting in their personal lives as well!"
Priya Sharma, account director - PR | Media Mantra Group feels brands are still playing catch up with the way media consumption has changed, "While the media landscape has rapidly shifted to digital, many brands still emphasise print visibility. This sometimes creates a gap between evolving media consumption habits and traditional expectations."
"PR is one profession where everyone knows everything but none know it “right”. This is my take. Brands feel, “Oh this is very easy I can do this & don’t need an agency or anyone with networking skills. I know the editor, journalist & the media", says Raghavendra Rao, partner & CEO, Bernay IMC.
This is one profession where it is very easy to throw names & get away with. I keep saying to many “Oh I know Amitabh but Amitabh must also know me right” despite three decades of PR in india the evolution is still not complete every layman thinks I can do this.", adds Rao.
Swapan Dholakia, lead - PR & Communications, Legalwiz. in says, " If non PR people have an opinion about PR, it's probably an unpopular one. Opinions like "PR is easy", "It's all in the media-relations", "basically you guys get stuff printed & published in media", "I still can't get what value you guys bring to the table", "what you guys do is pretty simple" etc...abound and are not countered.
That's when they enter the mainstream, are repeated ad nauseam in a Goebbelsian manner till they are accepted as truth. We need to drive home the fact about the entire array of activities and stuff that we do, including giving counsel & insights."
Critics miss how tools for social listening spot issues early, letting teams stay ahead of crises instead of scrambling. Ethical PR is all about honest, evidence-backed transparency. That's how it builds lasting brand strength, even when skeptics doubt it.”- Ojashwi Singh, senior manager- Corporate Communications, Siemens Healthineers.
"PR is often misunderstood as a shortcut to headlines, but the reality is far more demanding. Public relations cannot manufacture credibility overnight, nor can it guarantee media coverage. One unpopular truth in the industry is that not every announcement deserves media attention, and a good PR professional must be honest about that, says Mridul Arora, associate director media operations, CN Network Media Services, Noida.
"An uncomfortable truth is that in today’s noisy, instant-reaction environment, PR professionals are constantly walking a tightrope between speed and accuracy, narrative and transparency, advocacy and authenticity", reveals Varsha Jha, assistant VP- corporate affairs with the Chhattisgarh based ABIS FOODS AND PROTEINS PVT. LTD.
Priyadarshini SK, group head PR and branding at Vidyashilp Education Group opines "With shrinking newsrooms and leaders increasingly speaking directly to audiences on platforms like LinkedIn and podcasts, amplification alone isn’t enough anymore. The real value of PR lies in helping organisations decide what they truly stand for and what is actually worth saying — not turning every internal update or opinion into a story."
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